Terms & Conditions
Chasing Bees Order Shipping
We make use of a courier company to deliver our products all over South Africa. Once we have received your order and proof of payment your goods will be handed over to the courier within 24 hours, we will then send you the courier information and parcel tracking number
Please allow at least 2 working days for delivery to major cities, outlying areas can take up to 4 working days. Note that couriers will not make deliveries over weekends and public holidays.
Chasing Bees Product Returns
If you are not satisfied with your purchase, please notify us immediately at firstname.lastname@example.org and return the product within 30 days of date of purchase. Chasing Bees will happily exchange your product or refund your money.
Your product must be returned unused, in its original condition with all original packaging, labels and swing ticket. Please provide us with proof of your purchase.
If you purchased your product via our online store and had your order shipped via courier, the cost of return to our office is your responsibility. Once we have received the returned goods please allow for 2 to 3 days to allow us to inspect the goods.
Should you require an exchange we will ship your new order to you, the replacement and cost of the of the shipping to you will be covered by Chasing Bees.
Should you require a refund, Chasing Bees will give you a full refund of the purchase price of the original goods only and not the return cost.
Remember that a % of all profit goes to the conservation of wild bees.